Shipping policy

SHIPPING POLICY

Is Shipping Free?

Yes, shipping is free across India on all orders.

Processing Time

All orders are processed within 3–5 business days. Orders are not processed or shipped on weekends or public holidays.

Delivery Time

Once your order has been shipped, it generally takes 5–7 business days to be delivered, depending on your location and courier service. Delivery timelines may vary due to circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive an AWB/tracking number, usually within 1–2 business days after dispatch. You can use the tracking details provided to monitor your order.

Multiple Packages

If your order contains multiple items, your items may occasionally be shipped in separate packages. This may happen due to product availability or courier logistics. You will receive tracking information for the respective shipments.

Shipping Delays

While we make every effort to deliver your order within the estimated timeframe, delays may occur due to courier issues, weather conditions, public holidays, or other circumstances beyond our control.

Lost or Stuck Orders

If your order appears to be delayed, stuck, or lost during transit, please contact us as soon as possible. We will coordinate with the courier and assist you in resolving the issue.

Unboxing Video

For any damaged, defective, incorrect, or missing item received, a continuous unboxing video from the sealed package may be required to help us investigate and process your claim.

Questions About Shipping

For any questions regarding shipping or your order, please contact us:

SIMPLY INDIE
Email: simplyindie1work@gmail.com
Phone: +91 9022502617
Sarova Complex
Kandivali, Singh Agri Estate, Thakur Village, Kandivali East
Mumbai – 400101
India